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Who we are
SMART SNAKE, a market leader in Remote/Online Tech Support for home users and small businesses, was founded in January 2009 in Magnolia, TX. Having solved more than 1 million computer problems and after providing support to more than 200 thousand customers worldwide, Smart Snake is emerging as a comprehensive technical support company. Smart Snake provides Remote/Online tech support in all major English speaking countries.
Smart Snake guarantees its customers a great peace of mind. No matter what the issue is or what time of day the issue is, Smart Snake is always be there to help its customers.

What we are
The name, Smart Snake, is inspired from reptile’s remarkable qualities. Quick, precise, vigilant and flexible. This is what we are inspired from and this is what we follow as the way of our life at Smart Snake.

Putting Excellence & Experience Together
Building strong customer’s reliance sometime takes many years but when a company puts experience and excellence together and everything is on its place then company can have customer’s trust building up within few days. Smart Snake employs a network of certified Technicians from Microsoft and Cisco. All our technicians have more than 5 years of technical support experience and they have worked with fortune 50 companies like Dell, IBM & HP. We try to do the best in every way from receiving your calls to fixing your computer. Our core management team has an experience of almost 15 yrs in customer service. Our experts’ team always ensures that everything is in the right place and our customers are satisfied.

Customer Friendly Support
Customer service is the key for any customer support business. Our 24/7 in house call centers are committed towards best customer service. Deal well, treat well & be best, that’s what we believe in. Whether it is email support, live chat support or phone support the reception is always friendly. Smart Snake provides customer support over the phone, email and chat in more than 10 countries.

Smart Snake always takes commitment as passion for world class computer technical support and tries to improve its services every day. To fulfill its commitment Smart Snake only hires technical engineers with at least 5 years of service experience. Smart Snake gets smarter with every customer interaction and always keeps working on finding the most cost efficient and fastest solution for its customers.

Special Thanks
We would like to use this section to thank those who always have been source of inspiration and have always helped us to out with difficult hardware problems. We would also like to thanks all these forums which provides excellent information and without them providing technical support to our customers would be almost impossible.